Parts Return Process
All returns require a Return Authorization (RA) number. Once the RA number is obtained from Quantum Support, follow the shipping instructions below to return your product.
Instructions for North America
Instructions for EMEA
Return instructions for SuperLoader, ValueLoaders, M1500, L22, L500
Return instructions for Travan, DDS/DAT, and LTO Standalone drives
Return instructions for DLT & SDLT Standalone drives
Return instructions for VS & DLT1 Standalone drives
Return instructions for GoVault dock and cartridges
Return instructions for DOA Drives
Return instructions for Quantum supported tape media cartridges
Instructions for APAC
Return instructions for SuperLoader, ValueLoaders, M1500, L22, L500
Return instructions for Travan, DDS/DAT, and LTO Standalone drives
Return instructions for DLT & SDLT Standalone drives
Return instructions for VS & DLT1 Standalone drives
Return instructions for GoVault dock and cartridges
Return instructions for DOA Drives
Return instructions for Quantum supported tape media cartridges